Delivery Times

UK orders usually take 3-5 working days, if in stock. For international orders please allow 10-15 days. Overseas orders are sent using “International Signed For” courier and will require a signature on delivery.

Delivery Charges

Order Total UK EU Rest of World
Up to £30.00 £4.00 £7.00 £13.00
£30.01 – £50.00 £5.00 £10.00 £18.00
£50.01 – £100 £8.00 £14.00 £30.00
£100.01 Plus £10.00 £18.00 £35.00

General Returns

We operate a no-questions returns policy and if you return an item within 30 days of receipt, we’ll refund the purchase amount or offer an exchange, whichever you prefer. We aim to process returns within seven days of receipt.

Returns should be sent directly to:
Cambridge Souvenir Store Ltd
PO Box 1327
CAMBRIDGE
CB1 OAZ